811: Call Before You Dig

A major threat not only to pipelines, but to all underground utilities in general, is damage from third-parties that excavate near our pipeline without our knowledge. Preventing damage from digging is a top priority for Wolverine.

Each state mandates a one-call system for safe digging. “811” is a Federal Communications Commission sanctioned national number that was created to eliminate the confusion of multiple “Call Before You Dig” programs across the country.

Two or three days (depending upon your state’s regulations) before you start a digging project, dial 811 and you will be connected directly to the One Call Center in your state. The operator will record your location and digging plans and will notify the affected utility companies. Generally, within 72 hours, professional locators will come out and mark all the utilities where you plan to dig.

There is NO COST to have your utility lines marked and all utility companies participate in this program including phone, cable, electric, pipeline, and gas. However, if you dig before calling 811 and strike a utility line, your costs may include:

  • Harm to you and your family
  • Damage to your property
  • Utility service outages
  • Potential fines and repair costs

Please remember that you can never assume you know where a pipeline is located under the ground based on the mowed right-of-way or utility signs and markers.  It is impossible to tell the depth of the pipeline or if it curves or angles underground. The only sure way to know where the pipeline is located is to dial 811 and Call Before You Dig.

Educating homeowners, tenants, contractors, road construction crews and commercial developers through mailings, newspaper articles and PIPE meetings is helping to get the Call Before You Dig message out. You can help by letting us know if you see suspicious activity on or near our right-of-ways. Please call us toll free at 888.337.5004 to report anything about our pipeline.