New Shipper Instructions

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New Shipper Instructions

Step One: Fill out the New Shipper Information form and e-mail to customersupport@wplco.com or fax to (269) 323-9359.

Approval process typically takes less than one week.

Our Treasurer’s organization requires the latest audited (if audited are available) financial statements and preferably, documents which enables Treasurers to clearly understand the company’s ownership and any inter-company relationships. For large, publicly traded companies, this information is accessed from readily available sources. However, for privately held companies, this information will need to be supplied. We will request additional information as necessary.

This information will be used to determine your credit risk classification (i.e. open or secured) and review credit worthiness. If additional information is required, we will contact the financial contact on the shipper information form. Upon credit determination, we could:

  • grant open credit limit based on current financial worthiness
  • require letter of credit
  • require a parent guarantee
  • require a cash deposit
  • require prepayment

Step Two: After approval, contact your Transport 4 administrator to get set up to create nominations, receive schedules, and/or tickets. If you do not have a Transport 4 administrator, please contact Wolverine at (269) 323 -2491 ext. 142 or e-mail customersupport@wplco.com.

Please review the “Wolverine Proration Policy” and “Interface & Over/Short Process” and feel free to contact us at any time if you have questions regarding being a shipper on the Wolverine Pipe Line system.

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