Emergency Response

Wolverine is required to have a comprehensive emergency response plan and the resources available to fund a worst-case scenario clean-up effort. The plan must be reviewed and approved by PHMSA. Various federal, state and local emergency planning officials and agencies are involved in Wolverine’s preparation, training, and emergency response drills. The incident command structure that is utilized to manage any emergency aligns with the agency response protocols and therefore provides, effective, efficient and coordinated responses.

A standard and detailed response protocol is followed:

  • Secure the safety of the community and our employees
  • Contain the release
  • Protect sensitive environmental areas
  • Manage the incident and communicate effectively to all affected or involved

The term clean-up refers to a broad range of efforts including direct recovery of the spill, long-term remediation and environmental monitoring. Recovery and clean-up are fundamental to the response efforts, but avoiding releases is Wolverine’s first priority.

Please call us — or your local law enforcement agency — to report any unusual activity in our pipeline ROW or any unauthorized entry into our facilities.

Signs of a Release


  • A pool of liquid on the ground
  • A rainbow sheen on water
  • Continuous bubbling in water
  • A dense white cloud or fog
  • Discolored or dead vegetation
  • Dirt or water being blown in the air


  • An unusual hissing or roaring noise


  • An unusual odor such as gasoline, oil, sulfur or a rotten egg smell
What to Do

  • Leave the area immediately.
    • Do not enter the area.
    • Do not touch, breathe, or make contact with leaking liquids.
    • Warn others in the area of the release.
  • Call 911 or your local emergency response number.
    • Do not attempt to extinguish a fire on the pipeline right-of-way.
  • Call Wolverine toll-free at (888) 337-5004 and give the location of the incident.
    • Do not attempt to operate pipeline valves.
  • Remain upwind.
  • Keep ignition sources away from the area.
    • Do not light a match, start an engine, use a telephone, switch on/off light switches or do anything that may create a spark.
Wolverine Response
  • Shut down the pipeline.
  • Initiate the Emergency Response Plan.
  • Close valves to isolate the problem.
  • Notify appropriate agencies.
  • Identify hazardous areas.
  • Protect the health and safety of the public and our employees.
  • Protect the environment.
  • Contain and clean up the spill.
  • Excavate, investigate, and repair the damaged line.